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Logistics

Your retail supply chain, from storage to field rollout.

A specialized retail supply chain, piloted by a single point of contact. From our 800 sqm site in Île-de-France, Mosaic Retail orchestrates your entire supply chain: secure storage, multi-component kitting, POS display maintenance, picking, packing and multichannel shipping. Not a mass logistics, a logistics designed for retail setups and their specific constraints.

01 — STORAGE
A secure warehouse
to manage your activations.

800 sqm in Île-de-France dedicated to managing and securing your POS displays and event equipment.

Based in Île-de-France in Trappes (78), we operate an 800 sqm storage site fully dedicated to managing and securing your equipment. Under 24/7 video surveillance and equipped with advanced fire safety systems, the warehouse guarantees full protection of your POS display and event equipment.

Thanks to this in-house logistics setup, we offer full control over the operational chain: bespoke kitting, preventive and corrective maintenance, packing and dispatch within the tightest deadlines.

Every account is managed by a dedicated point of contact who centralizes flows, oversees stock and guarantees full traceability — so you have total visibility over your supply chain at every moment.

Mosaic Retail Warehouse
Trappes (78) — 800 sqm
4 Rue Albert Einstein, building 13, 78190 Trappes, France. Secure site, 24/7 video surveillance, advanced fire safety.
800
sqm of dedicated storage
24/7
video surveillance
100%
in-house

02 — TRANSPORT
Reliable transport
across France and Europe.

Parcel delivery, express, charter, dedicated transport and customs formalities: the right solution for every flow, in France and across Europe.

For all your logistics needs, we offer a complete transport range: parcel delivery, express, charter, dedicated transport, urgent couriers and air freight. Thanks to our trusted partners — Chronopost, UPS and Géodis — we ensure fast shipping.

03 — MANAGEMENT & MAINTENANCE
Kitting & maintenance
to extend the life of your POS displays.

Our integrated Trappes workshop handles in-house the assembly of promotional kits, the preparation of multi-component POS displays, preventive and corrective maintenance, and the refurbishment of activations returning from the field. A craftsmanship preserved in-house, a guarantee of responsiveness and quality control.

From kitting to order picking, from workshop maintenance to client reporting, we orchestrate your entire operational logistics so you can stay free of constraints and focus on your commercial priorities.

Dedicated management
A single point of contact, total visibility
Every account has a dedicated point of contact and regular reporting: stock status, shipment history, threshold alerts. Every operation is managed with its own dedicated KPIs for full transparency over your supply chain.
Stock tracking
real time
Reporting
bespoke
Point of contact
dedicated

04 — SUPPLY CHAIN COMMITMENTS
A logistics that reduces and extends.

Supply chain is one of the most powerful CSR levers in retail, because it determines the number of kilometers traveled and the actual lifespan of activations. Two concrete commitments structure our approach.

01 / REFURBISHMENT RATHER THAN REPLACEMENT

Make what already exists last before producing new.

Every activation returning from the field is diagnosed and systematically evaluated for refurbishment. Repair, cleaning, component replacement: we restore what can be restored rather than producing anew. This is our most concrete commitment to reducing your supply chain footprint, and it’s also the most measurable.

02 / PILOTED LOGISTICS, MEASURED IMPACT

Measure to optimize, not to communicate.

For field delivery, we work with Geodis and its My Climate tool. On request, we produce a carbon footprint per operation covering transport and delivery, to feed your CSR reporting with real data. Measurement is not an end in itself, it’s a starting point to optimize the next cycle.

CLIENT CASE
When the magic of Christmas comes down to three days of sorting.
CLIENT CASE

Stories x Disney · Christmas 2025

The context

For the 2025 holiday season, Stories entrusted us with the Christmas operation of its client Disney across the entire Carmila network: 45 shopping centers to equip in France, each with its own activation. A major visibility operation in high-traffic venues during the most intense period of the retail calendar.

The scope

45 Carmila centers, 45 unique activations. One or two photocalls per site, several thousand goodies to distribute in each center, and a combination of furniture, inflatables and accessories varying from site to site according to local constraints. In total, more than 120 pallets to receive, the equivalent of 30,000 goodies to sort and prepare.

What we delivered

Receipt, quality control and sorting of goodies from more than 20 different suppliers. Assembly of 45 custom kits, each with its own composition according to the activation planned for the destination center. Cadenced shipping and coordinated installation across the entire Carmila network, within the delivery windows imposed by each center.

The specific constraint

The calendar was the central difficulty. Installation to be completed before Black Friday and the end-of-year weeks, a period during which the last trade shows to cover also accumulated. On top of this came cascading delays from several suppliers at the end of November, which concentrated the majority of arrivals over just three days. Three days to receive 120 pallets, sort, prepare 30,000 goodies and assemble 45 different kits. Several teams mobilized day and night to honor the commitment.

The result

All 45 centers were delivered and installed on time. The magic of Christmas could happen in every Carmila of the network, without any visitor suspecting what had played out in our workshop over the three previous nights. This too is retail logistics: a craft measured by the invisibility of its backstage.

45/45
centers delivered on time
120+
pallets received
30,000
goodies prepared
3 days
to assemble everything
Stories Disney Carmila — Christmas 2025
Stories Disney
Stories Disney
Stories Disney

METHODOLOGY
From your brief to field
a supply chain under control.
01

Goods-in & quality control

Every incoming delivery undergoes a systematic check: quantity verification, damage detection, purchase order compliance. Stock updated in real time.

02

Kitting & POS display assembly

Assembly of promotional kits, preparation of multi-component POS displays: assembly, grouping, custom labeling, packing in line with the merchandising plan.

03

Picking & order prep

Picking individually or by kit per instructions. Priorities, urgent orders and retailer delivery windows handled without disruption, with full traceability.

04

Workshop maintenance

Activations returning from the field are diagnosed, repaired and refurbished in our in-house workshop, to maximize the lifespan of your equipment.

05

Packing & shipping

From a single box to a full pallet, we choose the right format. Parcel delivery, express, dedicated transport, urgent couriers, air freight.

06

Management & reporting

Dedicated point of contact, regular reporting, stock status, shipment history, threshold alerts — total visibility over your supply chain.

Ready to outsource your retail logistics?

Our teams manage your supply chain end-to-end, from storage to shipping. Quote in 48h.

Let’s talk about your project

FAQ
What kinds of products do you store?+

We store all of your POS displays, in-store units, retail furniture, promotional kits, signage and fit-out elements. Our 800 sqm warehouse handles every format, from small accessories to bulky pallets, with full traceability and real-time inventory.

What are your shipping lead times?+

We offer standard parcel delivery (24 to 72h), express (24h) and urgent (same-day) shipping. For bulky shipments, we organize dedicated transport or charter. Every order is processed according to the priorities and delivery windows set by your retailers.

Do you handle international shipping?+

Yes, we ship within France and Europe via our partners Chronopost, UPS and Géodis. We also offer air freight for international shipments and handle all customs formalities for shipments outside the EU.

What POS display maintenance services do you offer?+

Our in-house workshop handles preventive maintenance (inspection, cleaning, refurbishment) and corrective maintenance (diagnosis, repair, parts replacement) for your POS displays. Every field return is analyzed to extend the life of your equipment.

How do you track stock and flows?+

Every account benefits from a dedicated point of contact and bespoke reporting: real-time stock status, movement history, threshold alerts and tailored KPIs for total visibility over your supply chain.

Contact us

It all starts here. Let’s talk about your needs.

Open the form →
MOSAIC RETAIL HEAD OFFICE
9 rue des Colonnes
75002 Paris, France

contact@mosaicretail.fr

MOSAIC RETAIL WAREHOUSE
4 rue Albert Einstein, building 13
78190 Trappes, France

logistique@mosaicretail.fr